![]() ![]() ![]() One of the most important tests for developing infants and children. We take great pride in our timeless designs, sustainable sourcing, premium materials and expert craftsmanship. Some restrictions apply, see our full Returns Policy.Īt Pottery Barn Kids, we have a firm commitment to safety and quality. For In-Store Purchases: Products purchased in our stores cannot be returned or exchanged online or over the phone.For oversized items and quick-ship furniture, please call (866) 472-4001 for more details. For Online Purchases: Visit our returns page to create a UPS shipping label or visit your local store to make a free return.Shipping charges may be applied to your refund amount. We will issue a refund in the form of the original payment or with a gift card. An original receipt or gift receipt is required, our stores will not accept returns or exchanges without a receipt or proof of purchase. If you’re not 100% satisfied with your purchase, we’re here to help.Įligible items can be exchanged for a refund of the merchandise value within 30 days of receiving an order or seven days for Quick Ship upholstery items. See our shipping details page for more pricing, delivery and pick-up information. Orders up to $399 can cost as low as $19.99 Exact shipping and processing charges will appear during the checkout process. Make sure your vehicle is large enough to fit items packaged in larger boxes. You have 7 days from when you placed your order to pick up these items. You will be charged a competitive flat-rate shipping fee for most eligible orders. Eligible items will show “Buy Online, Ship to Store” on the product page. With Ship to Store Delivery, items can be shipped to and picked up from your local store for a reduced shipping price. For more details on shipping, visit our Shipping Information page. Select oversized items have an additional delivery and processing surcharge this charge is listed below the item price. Orders must be placed by 6PM PT Monday through Thursday to arrive by the next business day.Available within the contiguous 48 states.UPS Front Door Delivery: Next Day Delivery Next day delivery restrictions: With Front Door Delivery, UPS can deliver most in-stock items including select furniture and lighting within 3-5 business days. Still have questions? See our full Returns Policy.SHIPPING UPS Front Door Delivery: 3-5 Business Days Items without an original receipt or gift receipt.For oversized items and quick-ship furniture, please call our customer service center at (866) 472-4001 for more details.įor our full list of items and conditions, visit our Returns Page. Visit our returns page to create a UPS shipping label or visit your local store to make a free return. ![]() Have more questions regarding shipping? Please visit our Shipping Information page EASY RETURN INFORMATION There are some restrictions for Next Day delivery as well as for out of stock, personalized items or items shipped directly from the manufacturer. Orders placed on Friday after 6pm (PT) through Sunday will arrive on Tuesday. Orders received by 6pm (PT) Monday through Thursday will arrive the next business day. We are happy to offer free standard shipping on gift cards, pajamas, robes and select bedding.įor an additional fee, some products can be delivered next day depending on availability and destination within the contiguous 48 states. Gift wrapping and personalization may take additional time.įront Door shipping costs are based on your order total, visit our Shipping Information page for more pricing details. SHIPPING INFORMATION UPS Front Door Delivery: 3-5 Business Days or Next Day Shipping ![]()
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